📦 Shipping & Returns
Information about shipping and return conditions
Shipping Information
Delivery Time
In Estonia, we typically pack orders within 1-2 business days and ship via courier. Delivery usually takes 2-4 business days.
💡 Tip: Delivery tip
Free Shipping
Free shipping applies to orders over €50.
✓ Free shipping over 50€
Shipping costs under 50€: 4€
Return Policy
📋 Return Period
The return period for clothing is 14 days from delivery. Items must be unworn with original tags attached.
📌 Note: Return conditions
💳 Return Costs
Return shipping costs are covered by the customer if items have been worn. For defective items, return costs are covered by us.
⚠️ Paid by customer: Worn items
✓ Paid by us: Defective items
🔄 Exchange Policy
Want a different size or color? You can freely exchange for another item of the same value. Submit exchange requests within 30 days of purchase.
⏰ Exchange period: Within 30 days
📦 How to return
1. Submit request
Contact us via email and let us know how you want to return (exchange, return, or other).
2. Prepare package
Securely repackage the goods in the original packaging if possible. Include the receipt.
3. Send back
Ship the package back to us. Contact us to get the shipping address.
4. Confirmation
When the package arrives, we will confirm the return and make the exchange or refund the money.
🌍 Delivery zones
🇪🇪 Estonia
Cost: 4€
Delivery time: 2-4 business days
Carrier: DHL Express
✓ Free shipping over 50€: Free shipping
🌐 EU countries
Cost: €8-15 (Depends on country)
Delivery time: 5-7 business days
Carrier: DHL International
💡 Shipping to EU countries may take 7-14 days.
❓ FAQ
Do you ship internationally?▶
Yes! We also ship to international addresses. Shipping may take longer and costs may be higher.
My order arrived damaged. What should I do?▶
Please contact us immediately and send photos of the damage. We will replace the item for free.
I ordered the wrong size. Can I exchange it?▶
Yes! Exchanges are free within 30 days of purchase. Contact us and we will make the exchange.
Are there customs issues with international shipping?▶
International packages may go through customs. We are not responsible for customs duties, which are paid by the recipient.
Questions about shipping?
Contact us with any questions or problems.