Frequently Asked Questions

To start shopping, visit our website, browse the products, add items to your cart and follow the checkout steps. With our convenient search system you can quickly find exactly what you're looking for.

There is no minimum order size, but free shipping applies to orders over 50€. For smaller amounts, shipping costs will be added.

We accept bank transfers, card payments and other convenient payment methods. All payments are secure and encrypted.

Yes, you can order as often as you like! Our system keeps track of your order history and favorites, making repeat purchases easy.

In Estonia, we typically pack orders within 1-2 business days and ship via courier. Delivery usually takes 2-4 business days. Free shipping applies to orders over 50€.

After order confirmation, you'll receive a tracking number. Log into your account to see tracking information. You can also track your order directly on the courier's website using the tracking number sent by email.

If you receive a defective product, contact us. We will replace it free of charge or refund your money. For defective items, return shipping costs are covered by us.

The return period for clothing is 14 days from delivery. Items must be unworn with original tags attached. Return shipping costs are covered by the customer if items have been worn.

Want a different size or color? You can freely exchange for another item of the same value. Submit exchange requests within 30 days of purchase.

Use our size guide. Measure your child's height, chest and waist. More information can be found in our detailed sizing guide.

Yes! We have products for all age groups from 0-14 years. We also have a selection of larger sizes for bigger children.

We use high-quality, safe and breathable materials. All materials are tested and meet international safety standards. Exact material compositions are listed in each product description.

Yes, some of our products are made from biodegradable materials. Look for the 'Eco Products' category on our website to find the right choice.

Yes! Our sale page shows all currently discounted products. Follow our social media accounts for exclusive offers and sales.

Promo codes can be entered during checkout in the 'Promo Code' field. Enter the code exactly as provided and click apply.

Yes! Loyalty program members receive special discounts and exclusive offers. Register to participate in our loyalty program.

Yes! We have Black Friday sales every November. Sign up for our newsletter to get notified when the sale starts.

Click 'Register' and enter your information. You'll need to confirm your email address. After that you can log in and start shopping.

Yes! We use the highest security standards with SSL encryption. Your data is not shared with third parties without your permission.

Click 'Log in' and select 'Forgot password'. Enter your email address and you'll receive a password reset link. Follow the instructions to set a new password.

Log in and click 'My Profile'. Here you can change your personal details, addresses and other account information.

Contact us by email at amadeoestonia@gmail.com or call +372 5695 7883. We typically respond within 24 hours.

Our customer service is open Monday-Friday 9:00-18:00. On weekends and holidays, you can send an email and we'll respond on the next business day.

We have three stores in Tallinn. Visit our 'How to Find Us' page to see exact addresses and contact details. Opening and closing times are also shown.

Yes! You can order or purchase directly from our stores. Our staff will help you find the right size and recommend the best options.